Supporting our optometrists
At OutsideClinic, our professional services team is the backbone of our commitment to clinical excellence and patient-focused care. Led by Nick Wingate, Director of Professional Services and Matt Burford, Professional Services team manager - this expert team ensures our optometrists have the support they need to deliver exceptional care, every day.
Empowering optometrists to focus on patient care
Our professional services team provides both clinical and administrative support, ensuring our optometrists can focus on what they do best - helping patients.
- On-call optometrist support - a dedicated optometrists or 'optometrist next door' is always available to discuss clinical cases or offer peer support.
- Regulatory compliance - keeping our practice aligned with the latest professional and NHS requirements and GOC guidance.
- Efficient referrals - handling nearly 2,000 referrals each month, ensuring seamless patient care.
"Our patients are at the heart of everything we do. The dedication of our team ensures they receive the care they need, when and where they need it."
- Hannah Ollerhead, Professional Services Team Manager.
Real impact - a patient story
A moment that stands out for the team - an optometrist visiting a bed-bound patient with dangerously high intraocular pressures called our team for support.
Our team coordinated with her GP, the hospital and transport services to arrange an urgent same-day ophthalmology appointment.
The next day, we followed up - she was home safely after receiving pressure-lowering treatment.
This is what true patient-centred care looks like in domiciliary optometry.
Shaping the future of domiciliary optometry
Optometry is evolving, and so is OutsideClinic. Our professional services team is at the forefront of:
- Digital referrals - integrating electronic systems for faster, more efficient patient care.
- Telemedicine & AI - expanding real-time peer support and remote consultations.
- Relieving NHS pressure - supporting the new GOS contract in Wales, highlighting optometry's growing role in primary care.
"With digital retinal cameras and upcoming telemedicine platforms, it's an exciting time for domiciliary optometry. We're leading the way in making eye care accessible than ever."
- Hannah Ollerhead, Professional Services Team Manager.
Join us & make a difference
A career in domiciliary optometry is more than just an alternative to high street practice - it's a change to change lives, develop advanced clinical skills and be part of a forward-thinking team.
Want to learn more? Discover optometry careers.
