As the UK's leading provider of at-home eye and hearing services, we have been working within communities, visiting older people at home for over 30 years. As an Audiologist/National wax removal specialist, you will be visiting patients at home or in another care setting, providing wax removal using micro suction and mechanical methods such as Jobson Horn and Diagnostic Audiology and Rehabilitation services. As an IQIPS accredited service, we need your help to continue providing the highest standards and care to our patients. Offering them better hearing every day - no matter what their budget - along with the best aftercare service available.
You will be qualified in micro suction wax removal (BSHAA approved or equivalent), offering the perfect blend of customer care and professional excellence. You will be passionate about your customers and going the extra mile. You will be clinically focused and looking for a role where you can build a great relationship with your patient, giving them the best possible service.
Skills, Knowledge & Expertise
- Motivated and focused on achieving own objectives.
- Have gained a recognised qualification in micro suction wax removal - BSHAA approved or equivalent.
- Confident about working within a team autonomously.
- Commercially aware and happy to offer patient the best solution for any given problem.
- Dedicated to exemplary customer service.
Key responsibilities include:
- Managing a daily schedule of adults with hearing loss and wax management issues.
- Completing safe wax removal services following sector and NICE guidelines.
- Pure tone audiometry including masking when required.
- Testing for non-organic hearing loss and noise induced hearing loss.
- Taking aural impressionable and selection of appropriate ear moulds.
- Selecting and programming/fitting appropriate hearing instruments.
- Providing a full, structured, patient-centric aftercare programme to ensure maximum satisfaction.
- Providing appropriate support for individuals with hearing loss.
- To use appropriate outcome measures, both subjective and objective to ensure hearing instruments are providing maximum benefit and use evidence-based practice to support this.
- Using Real Ear Measurement equipment to validate and verify hearing instrument fittings.
- To commit to lifelong learning and keeping up to date with the latest developments in audiology.
- Being responsible for daily maintenance of test equipment and arrange calibration as and when required.
- Following best practice principles with regard to infection control in he workplace.
- To meet the appropriate level of expertise to register with the HCPC as a Hearing Aid Dispenser (appropriate training will be provided as needed).
- To demonstrate the ability to reflect on own practice with peers and management and to identify own strengths and development needs.
- To be responsible for own professional actions and to recognise own professional boundaries and when to seek advice from others.
- To contribute as part of a clinical team and be willing to discuss client needs with others.
- To attend appropriate supervision and training in order to maintain skills and knowledge and to expand Scope of Practice whilst ensuring compliance with HCPC CPD requirements.
- To be responsible for maintain own CPD records in a form acceptable to the HCPC.
- To understand the principles of clinical governance and its application to professional practice in Audiology.
- Responsible for ensuring staff are aware and comply with all Infection Control Policies and Procedures.
- Responsible for ensuring staff are aware and comply with Health and Safety and Risk Management Policies and Procedures.
What's on offer?
- An annual salary of up to £40k pa pro rata, depending on experience.
- Company car.
- Full daily support by a whole office of friendly assistants.
- The latest portable equipment.
- Comprehensive training with career progression opportunities.
- Additional holidays with length of service.
- Weekends and bank holidays off.
- Free sight and hearing test with discounted eye wear and hearing products.
- Five 'treat' days granted for 100% attendance.
- Contributory pension scheme matched up to 5%.
- Additional benefits.